Get in Touch With Us

Got a question about a casino we've reviewed, a payout timeline that doesn't match what you experienced, or a brand you think we should look at? This page tells you how to reach Online Casinos and what happens once you do.

How to Get in Touch

Email is the best way to reach us: [email protected]. We aim to reply within two working days, though this can stretch slightly during busy periods. Every message is read and answered by a real person on our editorial team — there's no automated ticketing system standing between you and an answer.

To help us route your message quickly, tell us upfront what it's about. A short subject line such as "payout speed query" or "site correction" saves time on both sides.

What You Can Contact Us About

• Payout and withdrawal experiences — Since this site focuses on fastest payout non GamStop casinos, we're particularly interested in hearing from readers about how quickly withdrawals actually landed, which payment method they used, and whether it matched what the brand advertised.
• Corrections — Bonus terms, wagering requirements and licensing details at casinos not on GamStop change regularly. If something on the site looks out of date, flag it and we'll check it against the current terms.
• Suggestions for coverage — If there's a brand, payment method or topic — for example a specific Curaçao-licensed operator or a paysafe casino not on GamStop — you'd like us to cover, let us know.
• General questions — Anything unclear about how our Best Non GamStop Casinos 2026 rankings work, or how we assess withdrawal times, is fair game.
• Partnership or editorial enquiries — If you represent a casino or payment provider and want to discuss inclusion, introduce yourself and explain your offering clearly.

Why Your Feedback Matters Here

Payout speed is one of the harder things to verify from the outside — it depends on the payment method used, account verification status, and sometimes the size of the withdrawal. We build our rankings from published terms, operator disclosures and ongoing research, but reader reports on real withdrawal times help us keep that research honest. If a casino listed here took longer to pay out than stated, or was faster than expected, we want to know.

We also take questions about eligibility and account status seriously. Readers who have self-excluded through GAMSTOP sometimes want to understand how casinos outside that scheme operate, what regulation (if any) applies to a given operator, and what protections they should look for before signing up. We're happy to point you towards general information, though we always recommend checking a casino's own terms and licensing page directly before depositing.

What Happens After You Send a Message

1. Your email arrives with our editorial team, not a call centre or bot.
2. We check whether it's a quick factual query, a correction, or something needing more research — such as a payout dispute.
3. You get a personal reply, typically within two working days.
4. If your message leads to a change on the site — an updated payout time, a corrected bonus term — we'll usually let you know once it's live.

A Note on Responsible Gambling

If your message touches on gambling habits, spending, or support needs, please say so — we'll point you towards general guidance and resources. This site exists to help readers compare non GamStop casinos, including newer casinos not on GamStop and betting sites not on GamStop, on practical factors like payout speed, games and payment options. Nothing here is intended to encourage anyone to gamble beyond what they're comfortable with, and all gambling content on this site is intended for readers aged 18 and over.

Whatever the reason for writing in, thank you for taking the time. We'd rather hear directly from readers than assume we've got everything right — send us a message whenever something needs a second look.